Last night I yelled, shouted my aggravation, even coming close to swearing at a poor unsuspecting customer service representative.

In my defense, it’s not my fault.

It’s AT&T’s. For those of you unaware, AT&T owns DirecTV and now requires an AT&T ID to access your DirecTV account for streaming. I created the account, went to log back in (with the new account ID and password) and was told, “It looks like you’re not a DirecTV customer!”

They couldn’t leave well enough alone, they had to f**k up my DirecTV access.  How else am I supposed to keep up on things? Kill time or indulge in a mystery? When I called about the issue, they wouldn’t help me because my name isn’t on the account. So, I pushed back my initial irritation and made another call when my husband was with me.

This time the woman on the phone asked to repeat my story THREE TIMES! She, of course, asked me my phone number in case we were disconnected. It isn’t Richard’s number, which is connected to the account. We were using mine because of the speaker feature. They had to be sure the account holder was on the phone.

She looks up the account asks us a couple questions, there’s a screech and the line goes dead. Now I’m waiting for her to call me back because she has my number. Richard’s phone was also silent.

No call. Nada. Zilch.

So here is my response. I’m not waiting for you call me like a teenage girl waiting for a boy to call her. I’m breaking it off with you, AT&T – for my phones, for my DirecTV!

It will be a swift and clean severing.

Photo by Skitterphoto from Pexels